FXWell Privacy Policy

Effective Date: 12/1/14
Revised Date: 12/1/14


We are committed to protecting your privacy and the security of the information you entrust with us. This privacy policy (Policy) discloses our information gathering and dissemination practices. Your use of FX Well is governed by the terms of this Policy, and by using or accessing FX Well you agree to be bound by it. How the Health and Wellness Information in FX Well is Obtained

FX Well is meant to provide a health and wellness management solution, which also provides you the ability to securely communicate with your wellness team. The only personally identifiable information FX Well obtains is information that you voluntarily provide or authorize. Health condition management programs (e.g., diabetes, smoking cessation, obesity, etc.) may view, access, or contribute condition-related information to your account if you grant them permission to do so. Devices, such as scales, blood pressure cuffs, glucometers, etc., may contribute data to your account directly or through a manufacturer's website if you grant them permission to do so. If we need additional information to provide you with customized content, programs, activities or services (a “Program”) or to inform you of relevant health resources and programs, you will be asked for that information. FX Well uses the information to:
  • Verify that only authorized users are accessing the respective Program
  • Enable FX Well to provide the personalized service you have elected
  • Provide the specific Program you have selected.

FX Well may use your FX Well account to confirm your identity when you sign into FX Well. FX Well is a personal health record service and is subject to its own Terms of Use and Privacy Policy.

Information You Contribute to FX Well
When you enter information in FX Well, that information is stored and accessible to members of your wellness team and staff.

Sharing Your Personal Health Information
If you share information available through FX Well with another individual, you acknowledge and accept responsibility for your decision to provide them access to potentially sensitive information. How Information is Collected and Used FX Well collects certain information from you in three ways: (i) from web server logs, (ii) with cookies and web analytics tools, and (iii) directly from you. (a) IP Addresses (Server Log Information). An IP address is a number automatically assigned to your computer whenever you access the Internet. All computer identification on the Internet is conducted with IP addresses, which allow computers and servers to recognize and communicate with each other. FX Well collects IP addresses in order to conduct system administration, report Aggregate Information (as defined below) to affiliates or partners, and to conduct web site analysis. FX Well will also use IP addresses to identify any users who refuse to comply with the Terms of Use agreement, and to identify users who threaten the FX Well service, web site, users, clients or others.

(b) Cookies and Web Analytics Tools. FX Well places a text file called a 'cookie' in the browser files of your computer. Cookies are pieces of information that a website transfers to an individual's hard disk for record-keeping purposes. FX Well uses cookies during your online session, secure your information, and improve performance of FX Well. These cookies do not contain any personal information. You may disable cookies in your browser but doing so will restrict your access to only public pages and you will no longer be able to access FX Well. In addition to cookies, some web analytics tools used by FX Well place a single-pixel GIF file on a computer as a tracking indicator.

(c) Registration (User-Supplied Information). FX Well registration systems may require you to give us your contact information (such as your name and e-mail address) and demographic information (such as a ZIP code, organization and/or role). Your contact information is used to contact you when necessary. We may use FX Well to communicate with you about our services.

(d) Services (User-Supplied Information). We may use your account and e-mail address to communicate with you about our services. If you sign up for a new service, we may collect personal information such as contact information (e.g. name, address, telephone number and alternate e-mail address), demographic information (e.g. zip code, organization and/or role), billing information (e.g. credit or debit card numbers), or sensitive information (e.g. healthcare information).

How Information is Shared and Disclosed
We do not rent, sell or share personal information about you with other people or nonaffiliated companies, except when we have your permission, or under the following circumstances: (a) Disclosures to Third Parties Assisting in Our Operations. We may provide your personal information to affiliates, subsidiaries and trusted partners who work on behalf of or with us under confidentiality agreements. These companies may use your personal information to assist us in our operations. However, these companies do not have any independent right to share this information. (b) Aggregate Information. We may provide information about you that does not allow you to be identified or contacted (“Aggregate Information”) to third parties, such as usage information and trends. When Aggregate Information is provided, it is pooled with many individual records and stripped of any data that could be used to identify you before it is used. (c) Disclosures Under Special Circumstances. We may provide information about you to respond to subpoenas, court orders or legal process, or to establish or exercise our legal rights or defend against legal claims. We believe it is necessary to share information in order to investigate, prevent or take legal action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the Terms of Use, or as otherwise required by law. Your Ability to Edit, Disable, or Delete Your Information or Your Connection Should you decide that you no longer wish to use FX Well, you may disable your connection to FX Well. This may also be done from within your FX Well account in which case this would remove your access to FX Well by removing FX Well’ ability to use your FX Well identity (username and password) for sign-in. Deleting the connection does not notify us that you no longer wish to receive communications in FX Well. If you no longer wish to receive communications FX Well, edit your profile, or disable your account you may modify the settings under your profile, if you wish to delete your information that is maintained in FX Well, please contact us at [Insert Client Contact Information]. Children's Privacy Protection
FX Well is not designed for or targeted at children. We will not knowingly collect and maintain personally identifiable information directly from children under 13 years of age.

We regularly review our compliance with this Policy. If you have any questions or suggestions about how we treat personal information, please contact us.

Notification of Changes to this Privacy Policy
This Policy may be revised from time to time as we add new features and services, as laws change, and as industry privacy and security practices evolve. However, we will take reasonable steps to notify you of material changes we make to this Policy. We display an effective date on the policy above so that it will be easier for you to know when there has been a change. You are responsible for regularly reviewing this Policy. Your continued use of FX Well constitutes your acceptance of the revised terms. Small changes or changes that do not significantly affect individual privacy interests may be made at any time and without prior notice.